General Questions

What kinds of meds do you offer?

We deal with both brand and generic medications for general healthcare issues including asthma, birth control, anxiety, blood pressure, hair loss, heart disease, and more. We also offer antibiotics and anti-viral treatments. We mainly focus on ED and PE treatments offering effective and affordable generic solutions.

Why do people opt for generics?

Generics are as effective as the original medications. They have the same components in the base and they serve as perfect replacements for prescription medications. The main reason why people choose them is a significantly lower price.

How to choose the right dosage?

You might have trouble in case if it’s the first time you deal with generics. They can be released in different dosages in comparison to the brand versions. Contact us any time and we’ll help you count the right daily dosage.

Do I need a prescription?

In case if you shop for brand prescription medications, you will have to share your prescription information with our specialists via fax, mail or email so that we can make sure we will not harm you in any way. Generic meds do not demand an obligatory prescription, but we still recommend sharing your prescription information with us so that we can pick out the right substitutes for your present medications.

Can you help me make the right choice?

My Canadian Pharmacy team is here for you 24/7, ready to answer all your questions and provide you with consultations free of charge. You’ll be alerted in case if your inquiry takes more time to answer.


Product Quality

What makes generics different from brand prescription pills?

The most significant difference is the price. The manufacturers of generics don’t need to invest in advertising and branding, which helps them concentrate on the manufacturing process. This way you get cheaper pills of the same quality. They usually look different, released in different designs and colors with altered names. Nevertheless, they have the same active ingredients in the base.

Are generics legal?

Yes, they are legal. These are regular medications approved by FDA. Every pill offered by Borderhealth is tested and has official certification. We only deal with medications produced in accordance with American laws and regulations. Each of the over-the-board medications is as popular as other meds released by well-known brands.

Can all brand medications be replaced by generics?

Unfortunately, only about half of brand medications have their generic versions. It depends on the branding and marketing policy of the brand manufacturer.

Are there side effects?

Generics, as well as brand meds, have side effects. The best way to deal with them is to avoid them by being careful about your choice. You should be straightforward about your health issues so that one of our specialists can provide you with an appropriate treatment course. Call an ambulance in case of emergency. If you’re not sure what to do, call us 24/7 and we’ll help you out.

We only work with trustworthy suppliers able to provide us with official certification documents. Your health is our main virtue and we don’t want to risk it.


Order, Checkout & Payment

How to place an order?

Just add the desired meds to the cart and don’t forget to specify the dosage. Consult with one of our online specialists to make it clear if you’re doing this for the first time. Then you can pass on to the checkout process and fill in the blanks of the billing page.

What payment methods do you offer?

All payment methods are available. In case if you don’t find an appropriate solution on our billing page, contact our specialists.

Is it safe to share my credit card information with you?

The security of our website is one of our main virtues. We use SSL to guarantee the security of the information you leave on our pages. We bear full responsibility for the protection of your financial data.

How long does it take to approve the order?

Our staff will need up to two hours to check out the provided information. We study your prescription information, make sure that everything is correct and check your payment information. When everything is checked, you get a confirmation letter.


Shipping & Delivery

What shipping methods do you offer?

Basic Airmail and Courier delivery. Airmail is used internationally and takes up to 3 weeks. Keep in mind that your parcels can be delayed by customs. Courier delivery is usually faster and takes no longer than 8 days. It will cost you more and it can be carried out only on the territory of the US.

Do you ship over the board?

Yes, we do. Nevertheless, contact our staff to know if your country is accepted to cooperate with us.

What if my pill package is damaged or some of the products are missing?

Just contact our support service and we will resolve your situation ASAP. We will resend the order or find another way to compensate for this inconvenience.

What if I don’t get my parcel on time?

Sometimes the parcels are delayed by the customs authorities. This usually happens in holiday seasons and other events overloading the postal and delivery services. We kindly ask you to be patient because all our clients receive their parcels on time. In case if you haven’t received your parcel within the specified period of time, send us an inquiry or call. We’re available 24/7.